Privacy Policy

Last Updated: March 28, 2026

Dog Bite Help Center (“Dog Bite Help Center,” “DBHC,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information.

Dog Bite Help Center is a DBA of Kepha Studios LLC. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit https://dogbitehelpcenter.com (the “Website”), complete a form, contact us by phone, email, or text message, or otherwise interact with our services.

If you do not agree with this Privacy Policy, please do not use the Website or submit your information through it.

1. Business Information

Legal Entity: Kepha Studios LLC
DBA: Dog Bite Help Center
Business Address: 1201 New Road, Suite 205, Linwood, NJ 08221
Website: https://dogbitehelpcenter.com
Phone: 332-290-3443
Email: support@dogbitehelpcenter.com

2. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

• First and last name
• Phone number
• Email address
• ZIP code or state
• Information about a dog bite incident or related injuries
• Information you provide in forms, messages, emails, or phone calls
• Any other information you choose to submit

We may also collect certain information automatically when you use the Website, including:

• IP address
• Browser type
• Device type
• Operating system
• Pages viewed
• Time spent on pages
• Referring website or source
• General analytics and advertising interaction data

3. How We Collect Information

We collect information in several ways, including when you:

• Fill out a contact form, claim evaluation form, or similar web form
• Call us at 332-290-3443
• Send us an email
• Send or receive SMS/text messages with us
• Interact with our Website through cookies, pixels, and analytics tools
• Engage with our advertising on platforms such as Google or Meta

4. How We Use Information

We may use your information to:

• Respond to your inquiry
• Review your dog bite case submission
• Communicate with you about your request for help
• Ask follow-up intake questions
• Schedule or coordinate calls
• Determine whether your inquiry may be a fit for referral to an attorney partner
• Improve the Website, services, forms, and user experience
• Measure advertising and marketing performance
• Detect fraud, abuse, or unauthorized activity
• Comply with legal obligations
• Enforce our policies and protect our rights

5. Attorney Review and Referral

Form submissions are sent to Dog Bite Help Center for review. If we determine that a submission may be suitable, we may share the information with one attorney partner for possible follow-up regarding the matter.

Submitting information through the Website does not create an attorney-client relationship with Dog Bite Help Center or Kepha Studios LLC. It also does not guarantee that you will be contacted by an attorney or offered representation.

6. Cookies, Analytics, and Advertising Technologies

We use cookies, pixels, and similar technologies to operate the Website, understand user behavior, and measure the effectiveness of our advertising.

These technologies may include services associated with:

• Google Analytics
• Google Ads
• Meta Pixel
• Meta Ads

These tools may collect information about your activity on the Website and, in some cases, across other websites or platforms. This helps us understand traffic sources, improve the Website, and evaluate the performance of our advertising.

You can control cookies through your browser settings. Disabling cookies may affect some Website functionality.

7. Text Messaging and SMS Privacy

If you provide your phone number and consent to receive text messages, Dog Bite Help Center may send you transactional, non-marketing SMS messages related to your inquiry. These may include:

• Confirmation that we received your submission
• Intake follow-up questions
• Requests for additional information
• Scheduling communications
• Service-related updates regarding your inquiry

Message frequency varies.
Message and data rates may apply.
You can opt out at any time by replying STOP.
You can reply HELP for help.

8. Mobile Information Sharing

We value your privacy and protect your mobile information carefully.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties, except with:

• Messaging service providers and aggregators that help us deliver SMS messages
• Vendors or subcontractors that support our communications or customer service operations

Any other categories of information-sharing described in this Privacy Policy exclude text messaging originator opt-in data and consent, except as necessary to provide the SMS service described above.

9. How We Share Information

We do not sell your personal information to data brokers.

We may share your information in the following limited circumstances:

• With service providers that help us operate the Website or communicate with you, such as hosting providers, CRM providers, messaging providers, analytics providers, and related vendors
• With one attorney partner, if we determine your submission may be suitable for referral
• If required by law, legal process, subpoena, court order, or governmental request
• To protect our rights, users, systems, or business
• In connection with a business transfer such as a merger, acquisition, or asset sale

10. Call Recording

Calls to 332-290-3443 may be recorded or monitored for quality assurance, training, intake, documentation, or operational purposes.

By calling us or continuing a call with us after notice is given where required, you consent to such recording or monitoring to the extent permitted by applicable law.

11. Data Retention

We retain personal information for as long as reasonably necessary to:

• Respond to inquiries
• Review submissions
• Communicate with users
• Maintain business and legal records
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

Retention periods may vary depending on the type of information and the reason it was collected.

12. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

However, no internet transmission or electronic storage system is completely secure, and we cannot guarantee absolute security.

13. Your Choices

You may choose not to provide certain personal information, but doing so may limit your ability to use some features of the Website or receive assistance.

You may also:

• Reply STOP to opt out of SMS messages
• Reply HELP for SMS help
• Contact us to request updates or corrections to your information where appropriate
• Adjust cookie settings in your browser

14. General U.S. Privacy Rights

Residents of certain U.S. states may have privacy rights under applicable law, which can include the right to request access to, correction of, deletion of, or information about certain personal information we collect and use, subject to legal exceptions.

If you would like to make a privacy-related request, please contact us using the contact details below. We may need to verify your identity before responding to your request.

15. Children’s Privacy

This Website is not intended for children under 13, and we do not knowingly collect personal information from children under 13 through the Website.

If you believe a child under 13 has provided personal information to us, please contact us so we can take appropriate action.

16. Third-Party Websites

The Website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of third-party websites.

We encourage you to review the privacy policies of any third-party websites you visit.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised version on this page and update the “Last Updated” date above.

Your continued use of the Website after any update constitutes your acceptance of the revised Privacy Policy.

18. Contact Us

If you have questions about this Privacy Policy or our privacy practices, you may contact us at:

Dog Bite Help Center
DBA of Kepha Studios LLC
1201 New Road, Suite 205
Linwood, NJ 08221
Email: support@dogbitehelpcenter.com
Phone: 332-290-3443